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Q & A
Jewelry Care
If you have any questions not answered here please contact us.
What is the jewelry made of?
All of the products are made of Sterlilng Silver, as decribed on each of the product pages.
How soon will I receive my order?
Orders will be shipped 10 days after receipt of the order.  If the order is a gift and needed by a certain date please contact us and we will do our best to accomadate your request. 
Please note, we can not gaurentee delivery by a certain date, only the date it will ship out.
Am I able to personalize the back of the charm?
Typically the front of the charm will have the name, and the back will have the DOB.  All charms come personalized front and back.  If you wish to have something other than DOB that is possible.
What font is used?
The font used on the Z-TAGZ jewelry is block or similar to Arial.
May I order just a charm and use my own chain?
Yes, you may order individual tagz at the a'la carte page.
What if my name(s) do not fit on the tag?
Send us an email and we will help you find a piece to fit your situation!
Can I have more than 4 tags on my necklace or 6 tags on my braclet?
Yes.  Just go to the Ala Carte page and order additional tags.  Please indicate in the Special Instructions message box that you want additional tags added to your necklace or bracelet.
Jewlery Care Supplies
A'la Carte
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